Payments and Charges
47%- "Make payment"
- "Get copy of my 2025 tax statement"
- "Payment"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular PHH Mortgage Phone Number | 1 (800) 210-8849 |
| Average Hold Time | 00:03:51 |
| Average Calls duration | 4 minutes |
| Most Popular PHH Mortgage Email Address | customerservice@mortgageservices.com |
| PHH Mortgage Live Agent Availability | 24% of callers successfully reach a real person |
| Issue Resolution Rate | Low (24% reported full resolution) |
| PHH Mortgage Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 90% phone, 10% email |
| Common Reasons for Contact | Product/ service, request for information, payments and charges |
| Customer Effort Score | Low Effort |
| Prepare before the call to PHH Mortgage | Phone number, address or zip code or first and last name |
PHH Mortgage Customer Service Mailing Address:
P.O. Box 5452
Mount Laurel, NJ 08054-5452