PHH Mortgage
Reviews and Complaints
They're my new mortgage company
- Phone representatives are impossible to understand
- Absolute service incompetence
- Rude and impossible to communicate with
User's recommendation: Sell your house; rent your next one
Website Log In AGAIN!!!
- Poor log in stability
Preferred solution: FIX the damn login
User's recommendation: Don't choose PHH!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint
- No pros - the company is an utter nightmare to deal with
- Slow and non committal
Preferred solution: Need a letter stating my loan is paid in full or closed.
Block my account
User's recommendation: Give a better customer service and respect the rights of ur value customers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLogf in problems
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible Service, Deception, Harassment, Liars.
- Everything thus far
Preferred solution: Full refund
User's recommendation: Run Away from this group of thieves.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInterest rate
- Process or how customers are treated
- Impossible to talk to an american
Preferred solution: Let the company propose a solution
Worst Website
User's recommendation: You usually have no control over who sells your mortgage off, but god forbid its PHH
Follow up from previous review
User's recommendation: Run
Unable to make principal only payments on new website.
Preferred solution: Deliver product or service ordered
Mortgage questions
Can't login again!
- Everything thus far
Preferred solution: Let me login
Incompetent mortgage company
- Incompetency in applying payments in correct amount
- Incompetency in processing payments and fixing errors
Preferred solution: Deliver product or service ordered
User's recommendation: Do not use this mortgage company!
Not providing help for those affected by Coronavirus
- There are no
- No pros
- Process or how customers are treated
Preferred solution: Let the company propose a solution
Payment Arrangements
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Considering you can't form a proper sentence, I'm guessing you didn't bother to read and understand what you were doing when you made your payment and the terms of the contract.