1.4
  • Incomptence1 votes
  • lies told to me1 votes
  • Being Lied To1 votes
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  • Dec 02
  • Loans and Mortgages
  • Demopolis, Alabama
  • Escrow Account
  • 21
  • REVIEW RATING 4/5

PHH mortgage is a joke! And for those of you that don't understand your escrow...go down and read the VERY small print! Telling you it COULD add more to your escrow for the cushion! They have added more to our payment just 4 months after getting our loan. And then again in Novemeber sent us a bill to get the CUSHION! Ridiculous! READ my lips...we move a lot and the next loan will NOT... Read more

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  • Nov 25
  • Loans and Mortgages
  • Aledo, Texas
  • Private Mortgage Insurance
  • 18
  • REVIEW RATING 4/5

I called to find out information on deleting PMI from my current loan. The person who answered my phone call could not answer my questions, they claimed they have no supervisor avaiable. They tried to pass the buck and delay by saying they would send me out a letter. I told them I do not need to wait for a letter, I need to talk to someone NOW. This is a very unprofessional group of people whom I... Read more

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  • Nov 15
  • Loans and Mortgages
  • Mount Laurel, New Jersey
  • Mortgage Modification
  • 46
  • REVIEW RATING 3/5

PHH recently gave me a modification of my mortgage on an investment property, now they claim I am 6 months behind. I have a valid and notorized and signed agreement. I sent them every cancelled check and they still intend to move forward with foreclosure. This is headed for the Attorney General and USPS Postal authorities - mail fraud is a felony. These people are BAD BAD NEWS. Folks, trust me,... Read more

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  • Oct 19
  • Loans and Mortgages
  • Westminster, Colorado
  • Loan Foreclosure
  • 1
  • 1
  • 64
  • REVIEW RATING 4/5

This company needs to be shut down! Recently they purchased our loan from another company, lost 2 payments as they claimed weren't applied due to lack of assigning a new loan number and then threatened foreclosure because to being 2 months behind in payments. Now they say they didn't receive a complete file from the original company, which we had no issues with, and it up to us to make up the... Read more

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  • Jul 13
  • Loans and Mortgages
  • Deer Park, New York
  • Mortage Payment
  • 1
  • 1
  • 129
  • REVIEW RATING 4/5

I recently lost a trial case in Florida to PHH Mortgage. The loan servicing was very bad. Payments weren t applied, were logged in late. They broke notice rules contained in the mortgage. They forced place home insurance when there were existing policies in place. They applied illegal amounts to the mortgager payment and eventually turned this all into a foreclosure case against me. This all... Read more

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  • Jun 22
  • Loans and Mortgages
  • Mortgage Company
  • 135
  • REVIEW RATING 3/5

I have contacted Audet & Partners, "Audet Partners" salesforceleads@audetlaw.com> it's a class action lawsuit firm, send in your complaints, I think if we have enough they may consider, we have to really push. PHH Mortgage employees are criminals and should be treated as that, they should be prosecuted to the full extent of the law, please contact Audet ASAP, we need to make this happen,... Read more

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  • Jun 16
  • Loans and Mortgages
  • Mortgage
  • 1
  • 1
  • 85
  • REVIEW RATING 3/5

Since we closed on our mortgage in 2006, PHH has cheated us, screwed with our escrow, tried to get us to sign another loan for $15,000 after we were at Chase Bank, claiming payments weren't made Renard Foxworth is the biggest cheat, they never return calls, put payments in a "suspense account", then the money disappears, they have been fined $2.6 million, we were part of that settlement and yet... Read more

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  • Dec 01, 2013
  • Loans and Mortgages
  • Mortgage
  • 94
  • REVIEW RATING 3/5

I was repeatedly told that PHH Mortgage was talented, helpful and professional. Last week, I submitted a final payment notice on November 26 at 3:00 pm. I was out of town after submitting my application on 11-26 at 3:00 pm and returned on the last day ( not just workday) but my submission was incredibly damaged, and despite my 11/26 submission, PHH seems to have deliberately savaged my form for... Read more

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  • Oct 08, 2013
  • Loans and Mortgages
  • Mortgage Service
  • 102
  • REVIEW RATING 3/5

My bad experience with PHH started in 2002 when we purchased our home. During the loan application process they "lost" our entire finance package (bank statements, pay statements, savings information, stocks, bonds, etc) twice. It was bad enough that we had to go through the hassle of submitting all this information three times, but the bigger problem for us was that there were two packets of... Read more

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  • Jul 26, 2013
  • Loans and Mortgages
  • Howell, Michigan
  • Phh Mortgage
  • 74
  • REVIEW RATING 2/5

I have been waiting for 6 months for a refi. They have had everything they asked for from the beginning. I could never get an answer as too why it was taking so long. I don't need this run around. I think they do not have enough people or are just incompetent. At 6 months they asked me for another document. I closed with Quicken Loans today in just 1 month. I lost about $ 1600 considering... Read more

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