PHH Mortgage Complaints and Reviews

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PHH Mortgage
Main address: 1 Mortgage Way 08054 Mount Laurel NJ
800-210-8849, 866-946-0081, , outsourcinginfo@phhmail.com
  • 31 complaints
  • $520K claimed losses
  • $16.8K average
  • Show More
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  • Jul 13
  • Loans and Mortgages
  • Deer Park, New York
  • Mortage Payment
  • 1
  • 1
  • 50

I recently lost a trial case in Florida to PHH Mortgage. The loan servicing was very bad. Payments weren t applied, were logged in late. They broke notice rules contained in the mortgage. They forced place home insurance when there were existing policies in place. They applied illegal amounts to the mortgager payment and eventually turned this all into a foreclosure case against me. This all... Read more

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  • Jun 22
  • Loans and Mortgages
  • Mortgage Company
  • 58

I have contacted Audet & Partners, "Audet Partners" salesforceleads@audetlaw.com> it's a class action lawsuit firm, send in your complaints, I think if we have enough they may consider, we have to really push. PHH Mortgage employees are criminals and should be treated as that, they should be prosecuted to the full extent of the law, please contact Audet ASAP, we need to make this happen,... Read more

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  • Jun 16
  • Loans and Mortgages
  • Mortgage
  • 48

Since we closed on our mortgage in 2006, PHH has cheated us, screwed with our escrow, tried to get us to sign another loan for $15,000 after we were at Chase Bank, claiming payments weren't made Renard Foxworth is the biggest cheat, they never return calls, put payments in a "suspense account", then the money disappears, they have been fined $2.6 million, we were part of that settlement and yet... Read more

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  • Dec 01, 2013
  • Loans and Mortgages
  • Mortgage
  • 56

I was repeatedly told that PHH Mortgage was talented, helpful and professional. Last week, I submitted a final payment notice on November 26 at 3:00 pm. I was out of town after submitting my application on 11-26 at 3:00 pm and returned on the last day ( not just workday) but my submission was incredibly damaged, and despite my 11/26 submission, PHH seems to have deliberately savaged my form for... Read more

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  • Oct 08, 2013
  • Loans and Mortgages
  • Mortgage Service
  • 72

My bad experience with PHH started in 2002 when we purchased our home. During the loan application process they "lost" our entire finance package (bank statements, pay statements, savings information, stocks, bonds, etc) twice. It was bad enough that we had to go through the hassle of submitting all this information three times, but the bigger problem for us was that there were two packets of... Read more

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  • Jul 26, 2013
  • Loans and Mortgages
  • Howell, Michigan
  • Phh Mortgage
  • 57

I have been waiting for 6 months for a refi. They have had everything they asked for from the beginning. I could never get an answer as too why it was taking so long. I don't need this run around. I think they do not have enough people or are just incompetent. At 6 months they asked me for another document. I closed with Quicken Loans today in just 1 month. I lost about $ 1600 considering... Read more

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  • Jul 14, 2013
  • Loans and Mortgages
  • Sioux Falls, South Dakota
  • Harp Program
  • 1
  • 1
  • 107

In April 2013, PHH contaced me and shared that they had a new mortgage program called HARP and I could refinance my current home from 5.575% to 3.84%. I called them back on May 6, 2013 and told them I would like to proceed. They pre-approved me for a 30 yr note, no points, 3.84% and $6750.08 in closing fees. On July 5, I contacted a John Watson with PHH Florida and shared with hime my... Read more

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  • May 30, 2013
  • Loans and Mortgages
  • Overland Park, Kansas
  • Loans
  • 1
  • 1
  • 128

I stated a loan with PHH Mortgage. As time went on the process seemed to drag on. I finailly was given a close date. I received the closing papers the day of close, not allowing me any time to review the paperwork (thought that was not right) as we were signing papers I noticed the interest rate was not what I thought was quoted doing the loan process. So I stopped it right on the spot until I... Read more

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  • May 18, 2013
  • Loans and Mortgages
  • Boston, Massachusetts
  • 2
  • 2
  • 96

I have been with PHH Mortgage for almost 9 years, they bought my loan from The fleet Bank. I applied for refinancing from this company, its the worst company to deal with. The Attorney General's Office need to investigate them. The Better Business Bureau need to throw them out of Business. PHH Mortgate have given me the worst time asking for all sorts of information, I have a condo with... Read more

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  • May 09, 2013
  • Loans and Mortgages
  • Okeechobee, Florida
  • 82

PHH Mortgage services has one of the WORST Customer Service Departments on the planet. They rank, even more horrible than Direct TV, customer service should be an ATTITUDE.Numerous verbal complaints have been made to no avail. one would think after the number of complaints that someone in the Corporate Offices at PHH would begin to get the picture. They seem to forget that every mortgage... Read more

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